I'm no longer receiving messages from Fifty, is this normal?

1. Your program has ended

If your program has reached its end, it is normal that you no longer receive messages.

👉 Notifications are mainly sent during the active period of the program.

2. Your program is paused

Your program may be temporarily paused.

In this case, notifications are suspended until it resumes.

👉 To check or reactivate your program:

• click on your name in the top right corner,

• go to the “Notifications” section and adjust your notification settings.

3. A different email address is being used

If another email address is associated with your account:

• you will not receive messages on your current email,

• and you will not be able to log in with this address.

👉 Make sure you are using the email address linked to your registration.

What if the issue persists?

If none of these situations apply, we recommend contacting support.

👉 The team will be able to check your configuration and assist you.